MyHammer UK (EN)
At MyHammer we are proud of our platform and the services we provide. We also love to hear from our users and we welcome comments on all our forums and blogs. We believe that our users should be free to communicate as they wish. Comments may be edited by the UserVoice administrators. To withdraw a comment simply mail service@myhammer.co.uk.
To help create an open, constructive and welcoming platform we have established some basic terms of use rules or Netiquette which you can read here: http://news.myhammer.co.uk/announcements/0256-netiquette-for-myhammer-feedback.html/
BACK TO YOUR ACCOUNT: http://www.myhammer.co.uk?icid=uservoice_UK
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charge people asking for quotes who never come back to the site as its waste of traders time
take card details from job posters and if they dont take a quote through the site then charge them as its a waste of traders time.
12 votes -
keep job earnings from jobs private
i do not think it is right that any one can see what You have quoted for job once it as been awarded to you the amount of money you earn is private
3 votes -
1 vote
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Once someone has quoted for a job, if they quote and mis-understand the job, I have no way of Editing the job, to update it for other quotes
I posted a job about central heating, and mentioned where the hot taps are.
Someone has replied, and said it reads like I need taps too, so quoted for that.
Because he has quoted, I now cannot edit that job and so "taps just to show where the hot water goes". And thus, all quotes may also be along the same lines!4 votes -
Improve protection for the tradesperson!
A job poster can assign the job to you, then when you visit they don't want you to do the work, and MyHammer invoice you immediately (even though you've not got the job) yet the job poster doesn't get any penalty. This just happened to me (a total time waster) and MyHammer were not unbiased - they don't seem to understand and are proceeding to charge me without contacting the job poster to ask whether the work was done. If a job poster accepts the price, then when you turn up they want additional work adding on and are NOT… more
1 vote -
Allow Picture Upload for the customer to show image of work to be done. This will give the trades men more insight to the job.
Simply posting images of plumbing work or a boiler or work area can give better idea on work to be done. This is a great way to cutout the bad workmanship that is engulfing UK. Good Job
24 votes -
Just let me contact the traders directly. Jeez.
Just let me contact the traders directly. Jeez.
5 votes -
Look into partnership with facebook.com. This is brilliant.
Use facebook to promote this site. I will recommend this site to all my facebook friends.
15 votes -
Providing the tradesman notification that a job poster has read the message or quote that has been sent to them.
Providing the tradesman with notification that a job poster has read the message or quote that has been sent to them.
for example a simple note at the bottom of the original quote saying either 'this message has been read' or this message is unread'11 votes -
Site is slow. Now getting script timeouts in Firefox.
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
1 vote -
55 votes
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Dont charge us twice!
Dont charge us twice, We have already paid you for job leads so why should we pay again for customer contact details, It should still be left up to the job poster to decide to keep it fair. Why should we pay again for contact details when i think we should get them anyway?
63 votes -
Improve advertising. Customer leads for the South West have dropped off significantly.
We know the economy is low but activity on this site appears to be at an all time low. What is going on?
6 votes -
More advertising in South East Kent areas as most leads seem to be london or further.
More advertising in South East Kent areas as most leads seem to be london or furthe
10 votes -
Arrange site visits
It is not obvious how to arrange a site visit as part of the online process without awarding the job. It should be an inherent part of the process as nobody realistically does it blind.
6 votes -
improve search
Huge issue! When searching for tradesmen or job (or anything) for a specific area, i just get results from all over the country....the sort function does not work....
8 votes -
You improve the ability to submit further information on a quote
I created a job. Someone responded with a partial quote but needed more information to provide a full quote. I added a note but the guy obvioulsy can't see this as he had to requote asking me again for the information. I suggest you set up a kind of list instant messaging-style convesation box so that we can have a dialogue.
Alternative make it easier to just add further information.
25 votes -
More effort from my hammers advertisers.
More effort from my hammers advertisers in the Hull and East Riding area, You dont ever get alot from Hull. Waste of money this.
4 votes -
Pay tradesmen fees instantly
Instead of having to wait for myhammer to take the fees (which means you may have your account restricted if you are unable to pay when myhammer choose to take the money). You should be able to pay them instantly on the website.
7 votes -
Make the 'proposed quote' box optional (Job Posters)
Why do i have to come up with my own quote as i have no idea how much the job will be? By making it essential to answer i could be pricing myself out of getting quotes or opening myself up to being overcharged......surely I should post a job, and then get quotes back where I choose the best one?
73 votes
